Cancellation, Return & Refund Policy


Cancellation, Return & Refund Policy

We accept all cancellations made before the cut-off time of our shipping. Please reach out to our customer services for cancellation requests and refunds. If we suspect any fraudulent transaction or transactions violating the terms of website use, we are at sole discretion to cancel such orders. These customers/accounts will be denied access from the use of site or purchase of products in the future.

REQUIREMENT FOR A VALID RETURN:

  • Proof of purchase (order number, invoice, etc)
  • Reason for return has to be valid and return acceptance conditions met (check out below)

 

VALID CONDITIONS AND REASONS TO RETURN AN ITEM (General):

  • Delivery of wrong product
  • Delivery of defective product
  • Delivery of the products with missing items
  • Incorrect content on the website

 

N.B: Replacement of the product is subject to availability of the same on tastytreatbd.com.